What's included in an Officefront Telephone Answering Service?
Your own reception teamTeams of 3 or 4 trained receptionists (Not a call centre) answering your phones in your business name.
UK/International telephone numbersMatching number to your chosen location. Local numbers for callers outside your area.
At all times or just as a backupUse as switchboard or as a backup to your own. We dont have lunch, holidays and we are NEVER sick.
Freedom to hold, meetings uninterruptedAttend meetings, comfortable knowing there is someone efficient fielding your calls.
No need to rely on mobilesNo concern about poor lines or being in a meeting when your clients are calling you and getting voicemail.
Human interfaceInstead of ambiguous voicemail, an intelligent, informed human fronting you.
If you are home based businessAdd one of our superb business addresses. Appearances matter, uninvited visitors jeopardise privacy
Meeting roomsOur network of prestigious centres are available to you. So much nicer than a coffee shop or your living room.
Ask and we deliver
Frequently Asked Questions
01 Why use a Telephone Answering Service when I can answer my own calls?
Of course you can but do you really want to at all times?
having a smart reception team answering the phones is not only efficient but gives an impression of quality about you and your business.
Also, do you want to have to answer when you are on another call? or when you are in a meeting? or when you are driving? or on the beach trying to have a rest? You may say NO to all of these but will retort that you have Voicemail.
When you call a company and you get a voicemail answering………..what is your first impression???
02 Live Receptionist - v - Impersonal Voicemail!
Your caller speaking to a pleasant human who can assure them that you are interested enough in their call to have put in place someone who can guide them as to when you will be able to speak with them.
So much nicer than a voicemail saying “Sorry I am either out or on the phone”
So is that on the phone or out? If out, is it for an hour or a 3 month sabbatical.
Caller’s reaction? “I better call someone else”
03 Can I go to a meeting/lunch/holiday and not miss an opportunity?
With an Officefront Reception service, you can do all of these and more, in the secure knowledge that your callers are well received.
What a piece of mind knowing that no opportunity has to be missed.