Top Rated Virtual Reception Service
Let our virtual receptionists handle your calls, so you can stay focused on running your business, confident that every lead is followed up and every caller is treated with care. Our flexible plans start from just £35 per month!
Why choose us
With OfficeFront’s virtual receptionists, your calls are answered by a professional and reliable team, freeing you up to focus on running your business. We proudly support clients across a wide range of industries in the UK, the United States and Northern Ireland.
Expert Call Handling
Our friendly, trained professionals greet your callers with a tailored script to match your brand’s tone and professionalism.
UK & International numbers
We can match telephone number to your chosen location and offer local numbers for callers outside your area.
Secure and Compliant
Secure call management so you can trust us with your sensitive client information.
Cost-Effective & Scalable
Avoid the expense of in-house receptionists while maintaining excellent customer service.
Message Taking & Forwarding
Get instant updates via email or SMS, so you're always in the loop and never miss an important call.
UK Based Expertise
We combine the local knowledge with industry best practices to deliver exceptional service every time.
What our clients say
Tailored to Your Industry
In any industry, letting a call go unanswered could mean losing a valuable opportunity. Our dedicated virtual receptionists keep your business accessible and responsive, offering tailored, professional support with a friendly touch.
We work with companies of all sizes – from freelancers and start-ups to global enterprises – across a diverse range of sectors, including:
Maintain a professional image with a seamless call handling service that respects client confidentiality.
Your callers will receive a seamless experience, allowing you to focus on running your business.
Never miss an enquiry, whether you’re an estate agent, letting agency, or property management company.
Our team provides reliable call management, designed to make your business run smoothly and enhance customer experience.
How it works
Our virtual receptionist service seamlessly integrates with your business by handling calls in your company’s name, following a customised script to ensure a professional experience.
When a call comes in, our trained team answers promptly, takes messages, forwards important calls to you, and even schedules appointments if needed. You receive instant updates via email or SMS, keeping you informed while staying focused on your work.
With flexible settings, you can customise call handling preferences at any time, ensuring your business remains responsive and professional without the need for in-house staff.
Entrepreneurs, Small Businesses & Enterprises – Maintain a professional image without hiring full-time staff.
Legal, Property & Financial Firms – Ensure every client call is handled professionally and securely.
Health & Wellness Practitioners – Keep your practice running smoothly with scheduled appointments and patient inquiries managed.
Tradespeople & Service Providers – Stay on the job while we take your calls and relay important messages.
E-Commerce & Online Businesses – Provide round-the-clock customer support without hiring additional staff.
Frequently Asked Questions
How long has OfficeFront been established?
OfficeFront has been offering professional virtual reception services since 1999, supporting both small and large businesses with their call handling needs.
How does your virtual reception service work?
Our receptionists will answer calls under your business name, take messages, and forward calls or information exactly as you require, letting you maintain a friendly and professional front.
Can you take messages and forward urgent calls?
Absolutely! We take messages and forward urgent calls based on your instructions. You can choose to receive messages via email, text, or a secure online portal.
Will my customers know they are speaking to an answering service?
Not unless you want them to. Our team answers calls using your business name and follows a customised script to ensure a seamless customer experience.
Can you handle industry-specific inquiries?
Yes, we tailor our service to your industry and business needs. Whether you run an accounting business or legal practice, a real estate company, or any other type of business that requires professional call answering services, we ensure that our team is well-equipped to handle relevant customer queries.
How much does a virtual receptionist service cost?
We offer flexible pricing plans starting from £35 per month to suit different business sizes and needs. Contact us for a customised quote based on your call volume and specific requirements.