A Virtual Receptionist is:
- A real person
- With a pleasant demeanour, good voice
- Well trained in the art of people management
- Does everything that the receptionist in your own office can do……except make tea for you.
- Is located at a different location but is part of your team.
- Is in a call centre or in small team setup. The prime service ones are in small teams.
- Makes sure that no call goes unanswered.
- Can be a very good one and some are very poor, same as in any other service industry.
A Virtual Reception service provider is: