Never miss another customer call

Call answering service that captures every enquiry

Our UK-based virtual receptionists answer your calls professionally, so your team can stay focused on running the business.

From just £25/month • No long-term contracts • Fast setup

Never miss another customer call

Call answering service that captures every enquiry

Our UK-based virtual receptionists answer your calls professionally, so your team can stay focused on running the business.

From just £25/month • No long-term contracts • Fast setup

Every missed call could be a lost customer

When customers can’t reach you, they often call the next business instead.

OfficeFront ensures every caller is answered quickly, professionally, and in your company name, helping you capture more enquiries without hiring additional in-house staff.

Whether you’re in meetings, on-site, or simply too busy to answer every call, we make sure opportunities never go unanswered.

Telephone Answering

Calls answered in your business name or patched, with messages taken and emailed instantly if you are unavailable – just like having your own receptionist.

Remote Switchboard

Personalised reception support to professionally handle your calls all year round and ensure that every customer reaches the right department or team member.

Business Numbers

Each client provided with a unique telephone number (London, UK regional or International) to which they can point their number or use as the main business number.

Dedicated Teams

Highly-trained receptionists seamlessly embedded as part of your team, assuring familiarity and continuity while maintaining your brand’s tone and values.

Why so many businesses choose OfficeFront

healthcare answering service

Every call is answered by trained UK-based receptionists who represent your business professionally from the first hello.

real estate answering service

Stop losing leads to voicemail, missed calls and busy periods.

telephone answering service

Whether you need overflow cover, full-time call answering, or out-of-hours support, we adapt to your business needs.

answering service for small business

Get started quickly with personalised call handling tailored to your business.

call answering service london

Experience you can rely on

Founded in 1999, OfficeFront has been providing top-quality phone answering services to hundreds of businesses of all sizes, offering a reliable and efficient solution.

With 25 years of experience, we are one of the leaders in the market and we pride ourselves on consistently delivering a top rated telephone answering service to meet and exceed our clients’ expectations.

Simple, flexible pricing

Professional call answering services from just £25/month with flexible packages designed around your business.

No complicated setup. No long-term commitments. Just reliable call handling when you need it most.

For Small Businesses & Startups

A flexible, cost-effective solution that grows with your business.
£ 25 Month + VAT
  • No minimum spend after the £25 monthly service charge.
  • Pay only for what you use. No rounding up, no wasted minutes.
  • 3p per sec. ONLY whilst we are on the phone with the caller.
  • Fair, transparent pricing that keeps costs low.
  • Calls patched through to the right person or number, no onward charge.
  • Every call answered by a real person.
  • We capture all the details you need.
  • Free email message delivery.
Popular

For Larger Companies & Law Firms

Ideal for multi-site and enterprise-level organisations.
POA Monthly Plan
  • Customised solutions - get a free quote tailored to your needs.
  • Precise, cost-efficient call handling at scale.
  • Advanced call routing to multiple departments, locations or teams.
  • Professionally trained receptionists ensure consistent service.
  • Detailed message capture and instant delivery.
  • Real-time email summaries for seamless team communication.
  • Every call answered by a real person.
  • Scalable solution designed for higher call volumes.

What people say

Find out why small to medium businesses and enterprises across the UK and overseas have trusted us to handle their calls.

We've been a happy OfficeFront customer for years, and their service has consistently been excellent from the get-go. Our customers are always handled professionally and with the utmost respect, which is so important to us. I'm really grateful for their support and I intend using their services again for a second venture. Highly recommend!

We have used Officefront for many years. They provide an excellent, trustworthy, service at a fair price. It allows us to focus on what we do best, rather than spending time answering phones. We recommend them.

We've used Office Front for years now, as they're always provided a great service. They always answer the phone in a polite, friendly and professional manner. Keep up the good work. 👍👍

Ready to stop missing customer calls?

We've been a happy OfficeFront customer for years, and their service has consistently been excellent from the get-go. Our customers are always handled professionally and with the utmost respect, which is so important to us. I'm really grateful for their support and I intend using their services again for a second venture. Highly recommend!

We have used Officefront for many years. They provide an excellent, trustworthy, service at a fair price. It allows us to focus on what we do best, rather than spending time answering phones. We recommend them.

We've used Office Front for years now, as they're always provided a great service. They always answer the phone in a polite, friendly and professional manner. Keep up the good work. 👍👍

Business resources

Explore our blog section for expert insights, practical guides, and industry tips to help you streamline operations, enhance customer service, and grow your business with professional call answering services.

FAQs

We offer flexible call answering plans starting from £25 per month + VAT to suit different business sizes and needs. Contact us for a customised quote based on your call volume and specific requirements.

Our professional human receptionists answer calls in your business name, take messages, and forward calls as per your instructions. We ensure every caller receives a friendly and professional experience.

Yes, we tailor our service to your industry and business needs. Whether you run an accountancy or legal practice, real estate company, healthcare business or a software consulting firm, we ensure our team is well-equipped to handle relevant customer queries.

No, our friendly human receptionists seamlessly act as an extension of your business, answering with your company name and following your preferred script.

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