Will customers understand when you cite your force majeure clause?

Nobody can help it, for sure! The unexpected business disaster can come in many guises. From road maintenance cutting through telephony and broadband lines, to more despicable acts like terrorist threats and disruptions due to industrial action.

However, in the modern world, having a "force majeure" approach to doing business is simply unacceptable!

Disaster recovery is now more critical to business then ever before. London is currently in the clutches of many months of transportation strikes and the ever growing threat of terrorism from many different groups.

With the City and central London the hub of our nation, a simple hoax phone call can erupt into entire streets evacuated and closed for hours if not days. When the transportation unions vote for strike action, London holds its breath and waits, once again for the fallout.

Sure, enabling your workforce to continue doing business remotely from home is now easier than ever before. However, many businesses forget about one of the most critical interfaces they have!

What will happen to your inbound phone calls?

If you look at any disaster recovery plan worth its salt, you will find that the process for managing inbound phone calls is to arrange for an external service to answer, announce and patch through critical calls and take messages for less important contacts. In this way business continuity is maintained and customers, suppliers and other key stakeholders just see a well oiled machine working well.

At Officefront we provide business continuity from as little as £0.16 per day.