Articles News and Articles http://www.officefront.co.uk/ Keeping you informed of virtual office and other business news. Copyright: (C) OfficeFront Ltd http://www.officefront.co.uk/ 60 en-gb Friday, 04 Sep 2010 http://www.officefront.co.uk/images/logo.jpg http://www.officefront.co.uk/ 2010-09-07T15:35:24.7760647+01:00 Officefront provides professional and affordable UK call handling for companies of all sizes. /virtual_office_news_articles/InboundUKCallHandlingService.aspx Tue, 07 Sep 2010 Telephone Answering 87c9de1e8d5144bbb99087d765cb0861 2010-09-07T15:40:50.8312865+01:00 Do you need a professional and affordable telephone answering service? /virtual_office_news_articles/TelephoneAnsweringService.aspx Mon, 06 Sep 2010 Telephone Answering 4786e3d848fc4acbbf4e3285443fbbec 2010-09-07T15:49:41.7355023+01:00 Are you looking for UK based call handling? In recent years lots of companies have chosen to re-locate or outsource their call answering operations to other countries where labour is cheaper. However, it seems a lot of these same companies are now realising the benefit of using a UK based virtual office. /virtual_office_news_articles/UKbasedcallhandling.aspx Sun, 05 Sep 2010 Telephone Answering 68ab538db79e4e92ae9591307d143863 2010-10-11T11:03:51.4148929+01:00 Nobody can help it, for sure! The unexpected business disaster can come in many guises. From road maintenance cutting through telephony and broadband lines, to more despicable acts like terrorist threats and disruptions due to industrial action. However, in the modern world, having a "force majeure" approach to doing business is simply unacceptable! Disaster recovery is now more critical to business then ever before. London is currently in the clutches of many months of transportation strikes and the ever growing threat of terrorism from many different groups. With the City and central London the hub of our nation, a simple hoax phone call can erupt into entire streets evacuated and closed for hours if not days. When the transportation unions vote for strike action, London holds its breath and waits, once again for the fallout. Sure, enabling your workforce to continue doing business remotely from home is now easier than ever before. However, many businesses forget about one of the most critical interfaces they have! What will happen to your inbound phone calls? If you look at any disaster recovery plan worth its salt, you will find that the process for managing inbound phone calls is to arrange for an external service to answer, announce and patch through critical calls and take messages for less important contacts. In this way business continuity is maintained and customers, suppliers and other key stakeholders just see a well oiled machine working well. At Officefront we provide business continuity telephone services [http://www.officefront.co.uk/business_continuity/] from as little as £0.16 per day. You can get a personalised quotation for this invaluable disaster recovery insurance here [http://www.officefront.co.uk/virtual_office_prices/business_continuity.aspx]. http://www.officefront.co.uk/virtual_office_news_articles/Willcustomersunderstandwhenyouciteyourforcemajeureclause.aspx Mon, 11 Oct 2010 Business Continuity abcd5d18705147c88782f408af112df8 2010-11-04T12:40:40.0026549-00:00 Technology is everywhere and must be embraced by all. Modern business, done by any business, needs to adopt technology in as many areas as possible to both reduce costs and enhance the services to its clients. Law firms have historically been slow adopters, but for those that are perhaps quicker at the uptake, be warned. Clients, especially, of law firms expect more personal service than in other professions. Often, in commercial, divorce and other litigation, details are complex and normally not best managed by email for example. Clients invariably want to call their solicitor or barrister and it's at this point that a bad use of technology can damage a firms credibility. For example, there are many ways to implement telephone systems to allow calls to bounce around an office waiting, hoping, for someone to pick up the call. Ever called somewhere and heard a distracted, preoccupied voice on the line? If so, you've just been caught by the line bounce. In slightly larger firms where there are perhaps one or two receptionists, the problem still exists when the inbound call volume and visiting clients reach a level where new calls are simply not answered. These are missed opportunities or disgruntled clients that may not choose your firm next time. A great use of technology, along with a reliable human interface, on that critical first contact is to use a backup receptionist service. This works by having inbound calls routed to a London based dedicated team of 3 receptionists only when you need them. They answer with your firms name and then announce and if requested by you patch calls through to the correct staff member or partner. Backup receptionist services, help London law firms connect with their clients 100% of the time in the way their clients expect. http://www.officefront.co.uk/virtual_office_news_articles/Technologyforlawfirmsisessentialbutclientsexpectpersonalservice.aspx Thu, 04 Nov 2010 Telephone Answering 2010-12-01T13:26:35.7029671-00:00 The winter months are drawing in, bringing with them the things that businesses fear the most. As they brace themselves for the coming bad weather, maybe it's time to reflect on the chaos caused by our last winter, which incurred a toll of £7.3bn to SMEs. http://www.officefront.co.uk/virtual_office_news_articles/Dontbecomeastatistic39ofbusinesseshadtocloselastyearbecauseofthewinterweather.aspx Wed, 01 Dec 2010 cefce6c351f143679d09b46d9d362f57 2010-12-16T11:53:26.3569316-00:00 Business Continuity is a prime ingredient in any business's recipe for success. Your Business Continuity Plan is your insurance policy should anything happen that could affect your business; a building fire, a local disaster, bad weather, whatever it may be. We've condensed the Business Continuity Plan down into 5 main steps, one of which can be deemed optional, but all 5 are integral to a successful plan. The steps are analysis, design, implementation, testing and maintenance. http://www.officefront.co.uk/virtual_office_news_articles/BusinessContinuityPlanning-Howtodevelopawell-roundedplanforemergencies.aspx Thu, 16 Dec 2010 Business Continuity b5f69cd0d51242c18e4aa2743ae95e2a 2011-01-17T10:44:05.9077524-00:00 Industrial Action can happen for many reasons, and can potentially have very far reaching repercussions. In fact, that's the whole point, to reduce productivity in the work place in response to grievances from employees. http://www.officefront.co.uk/virtual_office_news_articles/IndustrialActionandyourbusiness-PreparingforaWorkersStrike.aspx Mon, 17 Jan 2011 Business Continuity 97b713087e9d4b998f5ff4eef13aa33b 2011-02-10T16:16:36.2194666-00:00 In this day and age, with the huge array of technology at our fingertips, it'd be silly to just sit back and let a disaster or an unplanned event have a bad effect on your business. http://www.officefront.co.uk/virtual_office_news_articles/HowbusinessesarebenefitingfromBusinessContinuityandDisasterRecovery.aspx Thu, 10 Feb 2011 Disaster Recovery 631e79ed7c8d41098170c4a2f8e07dca 2011-04-01T13:07:29.6615851+01:00 The answer is simple: by using one, you can make your business look bigger, more professional and more successful than it may be, for a fraction of the costs involved in actually doing so. Or how about 'setting up' operations in a different country? http://www.officefront.co.uk/virtual_office_news_articles/TheBenefitsofaLondonVirtualOffice.aspx Fri, 01 Apr 2011 Virtual Office 55c95ce65aea443d96856fd4f786ced0 2011-05-27T11:23:46.8927342+01:00 In April 2010, the eruption of Mt.Eyjafjallajokull in Iceland disrupted all flights in the UK and northern Europe. Airspace was closed to air traffic across much of Europe due to the perceived menace of the volcanic ash. http://www.officefront.co.uk/virtual_office_news_articles/TheRepercussionsoftheIcelandicVolcanoAshonUKBusinesses.aspx Fri, 27 May 2011 Business Continuity d0717c9a6d134f99b07957d3206c4838 2011-06-22T18:36:04.6645475+01:00 If you're one of the millions of daily commuters who travel through London and you're planning on going to work between the 27th of June and the 1st of July… you're in for a treat! The RMT are going to be striking on various times on these days, signalling another bout of travel chaos. http://www.officefront.co.uk/virtual_office_news_articles/DontlettheLondonUndergroundStrikesaffectyourbusiness.aspx Wed, 22 Jun 2011 Virtual Switchboards a5d68f9f6bd448d1a44d28f4b049da94 2011-08-09T17:07:07.6313683+01:00 Violence, looting and crime are spreading across London, and who knows what tonight will bring? Countless businesses have been destroyed, robbed, or burnt to the ground, and tonight could potentially bring more criminal activity. http://www.officefront.co.uk/virtual_office_news_articles/VandalismandanarchyinLondonhasyourbusinessbeenaffected.aspx Tue, 09 Aug 2011 Disaster Recovery c9879820cc0e48c7ae2e842c84b9d9b7 2011-08-30T09:32:37.6140925+01:00 Every generation has its fashions or fads. These can range from language (modern slang) to technology to fashion to, well, almost anything. One of the latest technology fads is The Cloud. http://www.officefront.co.uk/virtual_office_news_articles/IsTheClouddangerousfortheSME.aspx Tue, 30 Aug 2011 ad3b5b1e6fd6496b878ff6061852516f 2011-10-24T15:02:01.9550947+01:00 The Occupy London protestors that are currently camping outside St. Pauls Cathedral have caused it to actually shut due to health and safety concerns for the first time since World War 2. http://www.officefront.co.uk/virtual_office_news_articles/TheyrecostingStPaulsCathedralaround20000adayProtectyourbusinessfromprotestswithaVirtualSwitchboardService.aspx Mon, 24 Oct 2011 0105742813ba4050921687bdf4cf5cee