Case studies

Major UK Law Firm

This firm identified that they are far better served by outsourcing their switchboard to officefront as we are able to guarantee them 3 receptionists during office hours to answer their telephone calls. They no longer have the cost of employing 2 receptionists, nor do they have to be concerned with staffing absences due to comfort breaks, lunches, holidays, illness. Cost of recruitment, salary, HR time etc etc. Our telephone answering service saved them money and substantially improved their efficiency.

Parlez vous Anglais?

This client is a sole trader having established a very successful soft furnishings business from her home. As many others, she decided that she does not want to live in the UK, her dream was to be able to move to the South of France and enjoy the seaside life. None-the-less, she didn't want to lose the business income she had built up, so she was stuck....that is until she found officefront's virtual office service. She now lives in the south of France and all her calls in the UK are patched to her in her seaside flat. Her clients perceive her to be in London. She flies up every 2 weeks for a day and meets with anyone wishing to see her face to face. She has a superb lifestyle... in fact, officefront has allowed her to have her cake and eat it.

Mortgage Company

This very successful and long established mortgage broker has 14 staff.. They handle all "new build" business for major developers so they receive about 1500 to 2000 calls per month and their staff are either in the office or on site. They would need to have a sophisticated telephone system with at least 2 receptionists. The cost would be a substantial figure which would come off their bottom line. Their staff are free to be "income earners" in the full knowledge that their communications are safely handled by officefront. Their accountants and shareholders are happy with the additional profit.

Overseas Company requiring a UK presence

This company is active in the UK though based overseas. Their UK staff is mainly on the road visiting clients. The administration can be carried out in their country of origin and therefore a physical office in the UK is not actually needed. officefront delivered a mail forwarding service and distributed mail to each member of staff at their home address and all corporate matters can be scanned and emailed to the office of the client. Efficient, quick and perhaps more importantly a cost saving, even the smallest company can save tens of thousands of pounds. They also avoided the inconvenience of having to set up systems and procedures in a foreign country, where they do not necessarily know all the rules.

UK PLC working solely overseas

This Plc company is working in the mining sector overseas, it is registered in the UK and wants it's HQ here. The company does not require or justify offices in the UK as their staff is better utilised in the field, nor is it financially justifiable. So, using officefronts virtual office address mail forwarding service to be their UK office is the perfect answer. Their Financial Director is delighted with the savings.

How does our service work?

officefront will set up a local number for you, this is answered by one of our receptionists in your name and is then announced and connected to you in this country or overseas (you can be in Paris, New York, St.Petersburg.....) then you speak to your caller as if you were sitting in London. If not available or out of UK office hour time zone, we take messages and e-mail them through. Naturally, we can be your mailing address to handle incoming post as well as "cold callers".